Choosing software, hardware, and a payment processor for your salon or spa can be a complicated process. That’s why all-in-one systems like Clover can seem like an easy, convenient option for new business owners… but that convenience comes at a cost. Not only is the hardware expensive, processing payments through systems like Clover comes with significantly […]
In the 1950s, fewer than 5% of workers needed a license to do their job compared to about a 30% of workers today. In fact, there are over 1,000 different licensed professions in the U.S. today. The continued expansion of license requirements has resulted in several pending bills in different states that aim to require […]
Many salons and spas have a commission-based pay structure consisting of commission only pay (typically 50% of gross receipts). However, as states like California are beginning to frown upon the commission-based pay model and restrict independent contractors, it’s probably time to revisit the way you pay your staff. Lets take a look at the pros […]
With the launch of Meevo 2, Millennium Systems International has discontinued its industry-leading legacy software program, Millennium SpaSalon. In January, Millennium Systems International (formerly Harms Software or Harms Millennium) announced the release of Meevo 2, a cloud-based management software for salons and spas. As self-admitted late adopters of cloud technology, Millennium’s decision to discontinue […]
In response to the 2015 piece rate law, which caused confusion among salons and spas that pay their employees on a “commission only” basis, a new California law effecting all commission paying salons became effective this year. In short, the new law (SB490) requires that licensed salon employees must be paid at least double […]
Client retention and request rates are common measuring sticks that salons and spas use to monitor and reward employee performance. Let’s look at which is more valuable for your business! What is Client Retention? Client retention measures how many clients make a return visit to your salon or spa within 90-120 days from their last […]
You need to prioritize the cheapest, fastest source of growth: client retention (i.e. getting regular customers to return and winning back lost customers). Acquisition vs. Retention A common mistake salons and spas make is focusing on acquiring new clients before they understand if and how they can retain their current and prospective clients. New client […]
The relationship between salons and spas and their vendors goes far beyond purchasing products. Should you pick an established brand or an indie upstart? Is selling product a small part of your overall success or an intricate part of your business? Choosing the right vendor can be tricky. Here are some things you should consider […]
The International Spa Association (ISPA) and Global Wellness Institute recently reported that there are more than 40,000 spa management positions currently available in the U.S. and even more positions available for technical positions such as massage therapists, estheticians, and nail techs. Similarly, LinkedIN reports that there are over 19,000 salon management positions currently available and […]
Give your salon or spa a signature scent! The sense of smell is the only sense that is directly connected to the part of the brain that processes emotion, memory and associated learning. In fact, you are 100 times more likely to remember something that you smell than something that you see, hear or touch! […]
Groupon can give salons and spas a quick, artificial boost in business, but it can also damage your long-term brand. Here’s how to use Groupon effectively. More than 500,000 “groupons” are redeemed each day and 77% of Groupon users are women. Given these numbers, there is a lot of potential for salons and spas to […]
A growing salon or spa can quickly get tangled in a mess of different software applications, causing more headaches than the programs were supposed to solve! A typical salon may start out by first installing a point-of-sale (POS) program to accept payments and a calendar system to help manage appointments. Once it obtains some loyal […]
Meet PAIRED: Personalized Smartphone Apps That Connect Salons and Spas With Their Clients 24/7. LOS ANGELES, CA–ProSolutions Software, a leader in business management software for salons and spas, has developed mobile apps that “pair” with their award winning Transcend software. The service includes two mobile apps: one for clients and one for employees. Each app […]
Join our VP, Matthew Wiggins, at Premiere Orlando where he’ll be teaching a class on social marketing!
“WannaCry” Is Attacking Businesses Around The World. Don’t Let Your Salon Or Spa Be Next! 1. What Is “WannaCry” Ransomware? WannaCry is a ransomware virus that holds your computers hostage and displays messages demanding that you pay $300 in bitcoin — a type of digital currency widely used online — to unlock your computer. The […]
One of the most important features that ProSolutions offers can’t be found in our award winning software. Instead, one of the many highlights sets us apart from the competition is our unlimited training, completely free of charge to you and your staff. With all-inclusive management software as robust as Transcend, the more you learn the […]
At ProSolutions, we’re always working to ensure our clients have the best salon and spa software solutions on the market. That’s why we’re happy to announce our mobile apps solution coming in April 2017! The service works directly with our Transcend Online software and includes 2 mobile apps: a business app for you and your […]
A glass of champagne is a nice treat to help your clients relax, but it can also cause problems. Here’s what you should consider before serving your customers! Is It Legal? Beginning in 2017, California now exempts salons and spas from obtaining state liquor licenses before serving alcohol to their customers. This means you can […]
Have you ever considered your total number of appointments that go unused each day? According to industry reports, nearly 30% of available appointments are going unused! Frequent unbooked appointments is a waste of your staff’s time and costs you money. Did you know Transcend’s powerful database, together with revolutionary technology from WebOpenings, can turn your […]
Should You Prepare For A Presidential Recession? The 2016 presidential election has been a doozy and experts are predicting an economic crisis if Donald Trump or Hillary Clinton wins in November, while others predict a recession is coming regardless of the winner. But we’re not here to talk politics, we’re here to make sure you’re […]