Revolutionizing the Group Booking Experience in 2024: Prosolutions Unveils Game-Changing Feature for Salons & Spas In the fast-paced world of salon and spa management, streamlining group bookings can be a major challenge. From coordinating schedules to managing multiple appointments and services, the traditional approach can be time-consuming and prone to errors. That’s why Prosolutions Software […]
Unlocking Success: Why ProSolutions Salon Management Software Dominates the Beauty Industry in 2024 Unlocking Success: Why ProSolutions Salon and Spa Software Dominates the Beauty Industry in 2024In the bustling world of salon and spa management, choosing the right software is akin to selecting the perfect shade of lipstick—it can make or break your entire look. […]
Navigating your business through a pandemic can be difficult for salon and spa owners. Our clients are constantly asking about best practices to protect themselves from outbreaks and lawsuits, seeking to keep everyone safe while also turning a profit. This blog is a collection of frequently asked questions with some insights and information from our […]
With non-essential businesses being forced to close across the U.S., we know many of our U.S. clients are being financially impacted by the COVID-19 pandemic. However, help may be on the way. On March 27th, President Trump signed into law the Coronavirus Aid, Relief, and Economic Security (CARES) Act. The CARES Act includes the Paycheck […]
While hysteria surrounding the recent coronavirus outbreak may seem overblown, the effects are having a real impact on salons and spas around the world. Let’s separate fact from fiction and discuss some tips to navigate the crisis. What is the Coronavirus? Coronavirus disease 2019 (COVID-19) is a respiratory illness that was first identified in Wuhan, […]
Paper is dead! In today’s world, customers are increasingly expecting to provide information to their service providers with their phone or tablet. From applying for a credit card to filing taxes, everything is done online with electronic forms (e-forms). Why would a medical spa be any different? That’s why ProSolutions includes unlimited, customizable e-forms free […]
With the holidays quickly approaching, here are some tips for salons and spas alike to prepare for the season! Setup Your Marketing Campaigns: Setup your DARCI marketing campaigns to automatically send your holiday promotions. Our new and improved holiday email templates are sure to wow your clients and kick off the holiday season with […]
There are many reasons salons and spas don’t take advantage of in-app or online booking, despite its many proven benefits.  Let’s discuss some of the most common concerns and how ProSolutions’ online store and smartphone app help alleviate these concerns, organically grow your bookings, and increase your bottom line. “Online booking doesn’t give me […]
Your salon or spa needs feedback from your clients, but speaking in person can be awkward and many clients often lie about their experience to be nice. Here are 5 ways email surveys can help improve your business! What’s Your NPS? ‘NPS’ stands for Net Promoter Score, which the Harvard Business Review touts as the […]
People are carrying cash less often these days, opting instead for plastic cards and digital payments. With the rise of alternatives and the manual work & risk associated with cash, more and more businesses are choosing to go cashless. Let’s explore whether going cashless is right for your salon or spa. Benefits Of Going Cashless […]
Although having lots of products and options filling your shelves may seem like a good idea, studies show that less is more when it comes to selling retail products at your salon or spa. Here’s why you should consider cutting back on your retail offerings to help boost your bottom line! Decision Fatigue & Paralysis […]
Customers are increasingly expecting more experiences for their dollar than traditional beauty and wellness treatments: complimentary champagne, access to amenities, fish pedicures…. you get the idea. As technology continues to explode, your salon or spa should be taking advantage of all the new and fun ways your clients can engage with your business and your […]
Choosing software, hardware, and a payment processor for your salon or spa can be a complicated process. That’s why all-in-one systems like Clover can seem like an easy, convenient option for new business owners… but that convenience comes at a cost. Not only is the hardware expensive, processing payments through systems like Clover comes with significantly […]
In the 1950s, fewer than 5% of workers needed a license to do their job compared to about a 30% of workers today. In fact, there are over 1,000 different licensed professions in the U.S. today. The continued expansion of license requirements has resulted in several pending bills in different states that aim to require […]
Many salons and spas have a commission-based pay structure consisting of commission only pay (typically 50% of gross receipts). However, as states like California are beginning to frown upon the commission-based pay model and restrict independent contractors, it’s probably time to revisit the way you pay your staff. Lets take a look at the pros […]
With the launch of Meevo 2, Millennium Systems International has discontinued its industry-leading legacy software program, Millennium SpaSalon. In January, Millennium Systems International (formerly Harms Software or Harms Millennium) announced the release of Meevo 2, a cloud-based management software for salons and spas. As self-admitted late adopters of cloud technology, Millennium’s decision to discontinue […]
In response to the 2015 piece rate law, which caused confusion among salons and spas that pay their employees on a “commission only” basis, a new California law effecting all commission paying salons became effective this year. In short, the new law (SB490) requires that licensed salon employees must be paid at least double […]
Client retention and request rates are common measuring sticks that salons and spas use to monitor and reward employee performance. Let’s look at which is more valuable for your business! What is Client Retention? Client retention measures how many clients make a return visit to your salon or spa within 90-120 days from their last […]
You need to prioritize the cheapest, fastest source of growth: client retention (i.e. getting regular customers to return and winning back lost customers). Acquisition vs. Retention A common mistake salons and spas make is focusing on acquiring new clients before they understand if and how they can retain their current and prospective clients. New client […]
The relationship between salons and spas and their vendors goes far beyond purchasing products. Should you pick an established brand or an indie upstart? Is selling product a small part of your overall success or an intricate part of your business? Choosing the right vendor can be tricky. Here are some things you should consider […]
